Support Center
Guides, answers, and help for QSLShack members.
Detailed Guides Are On The Way
QSLShack has a lot of moving parts, and we're writing proper documentation for all of it. Full guides will live here — until then, we're answering questions directly and quickly.
Topics We're Covering
- Claiming a Club — How to claim your club's page, what we verify, and what happens next
- Reputation Points — How points are earned, what the tiers mean, and how the Elmer Board works
- QSL Cards — Designing, sending, and receiving digital QSL cards
- The Logbook — Logging contacts, and where integrations are headed
- Advertising Policies — What we accept, how placements work, and what they cost
Emoji Artwork
Emoji on QSLShack are drawn using Twemoji rather than your device's own emoji font, so a smiley you send looks the same to everyone who sees it — including operators on older computers where some emoji would otherwise show as empty boxes. Twemoji graphics are by Twitter, Inc. and other contributors, licensed under CC-BY 4.0. The Twemoji code is licensed under the MIT license.
Need Help Now?
Don't wait for the guide. Send us a message and we'll answer — every message gets a real reply from a real person.
Contact Support